Terms and conditions
1.2 Users understand that Lyftbuddy Pty Ltd is not a party to a contract, Agreement, or obligations arising out of the contract above or Agreement that is entered between Users of the Application.
1.3 Anytime you access or use the Travvy (After this referred to as “Platform”), which without limitation includes downloading, installing, Travvy’ mobile App, using any of our services, Information, features, or resources made available through the App or software (collectively called the “services”), complete the Lyftbuddy Pty Ltd account registration process, you represent that you have read in full and that you understand and consent to being legally bound by this Agreement as well as any modification, additions, and deletions that we may make to this Agreement in the future.
1.4 In this Agreement, the words “you,” “user” and “users” shall be taken to mean all persons and individuals who access and use the Lyftbuddy Pty Ltd, app, services and/or software, which includes without limitation, all persons or other legal entities that open and maintain Travvy accounts or otherwise access or use our services.
1.5 We have the right and will occasionally exercise it to revise or/and add additional terms and conditions at any time, and we will do this without prior notice to you. For ease of understanding, we will specify the last date updated at the top center of this page every time we do so, and your continued use of Lyftbuddy Pty Ltd after we have made any such change shall be considered as your acceptance to be bound by the terms and conditions as revised.
1.6 Lyftbuddy Pty Ltd permits you to use Travvy App strictly according to the terms and conditions stated herein. The use of Travvy App is strictly for non-commercial and personal purposes only.
2.1 Cost to be shared means; the amount paid by the Guest to the Driver for a particular trip covering the travel costs
2.2 Guest: a user who uses the services to book a seat through the Platform
2.3 Driver: shall mean a user who use the services to list their Vehicle through the Platform
2.4 Booking request: Trip requirements posted on the Platform by Guest
2.5 Services: Facilitation of booking through the Platform and collecting payment from Guest on behalf of the Driver.
3 OUR SERVICES
3.1 Travvy is a carpooling application accessible on Android and IOS mobile operating systems. It serves the needs of passengers who have a common destination or passengers who are heading the same direction. The Platform connects the Drivers and Guests who are headed in a similar direction, therefore facilitating ride/journey/trip cost-sharing among them.
3.2 Any reference to Guest shall mean a user who uses the services to book a seat through Travvy.
3.3 Any reference to the Driver shall mean a user who uses the services to list his/her Vehicle (s) through the services.
4.1 Users should be a minimum of 18 years of old for signing-up and creation of a user account on the Platform. Users below 18 years shall strictly not sign-up on the Platform. In using, signing-up, and creation of a user account in the Platform, you admit and warrant that you are 18 years and above.
4.2 As a Driver:
4.2.1 be over 18 years old and legally able to enter contracts;
4.2.2 Possess and maintain a valid driver’s license which permits the holder to drive in Australia
4.2.3 If applicable hold an appropriate license or have valid permission to accept passengers in your Vehicle
4.2.4 should have a reasonable experience in driving and meet other driving criteria as the Platform may decide at its sole discretion
4.2.5 To register with the Platform, the Vehicle that you shall only use for your trips offered. You understand and agree that you shall only use vehicles that you have registered with the Platform.
4.2.6 To keep your Vehicle always in an operable manner where it meets all the safety conditions, drivable worthiness as specified by the respective law
4.2.7 Holders of P License shall not register as Driver on the Platform
4.2.8 arrange and maintain appropriate insurance coverage to, at the least, cover your obligations as a Driver and to insure against any loss or damage, howsoever caused, suffered by a Passenger,
yourself or any third party;
4.2.9 not having any conviction or a pending case for any infringement under the Road Traffic Act 1974 (WA), or the other State laws,
4.2.10 hasn’t been convicted or a pending prosecution for any kind of criminal offense
4.2.11 have an Australian bank account;
4.2.12 be accepted as a Driver by the Platform in its sole discretion.
4.3 As a Driver, you may be screened at regular intervals by the Platform. You agree to pay any screening fees which applies to such screening exercise
4.4 As a Driver, you are solely responsible for any trip that you undertake through the Platform. You are liable and accountable for your actions and omissions in the Vehicle during the trip. You are also liable and responsible for any person’s act or exclusion who is not a guest.
4.5 You warrant and represent that all the information provided by you is true and is not misleading or incorrect or incomplete.
4.6 You meet the eligibility criteria as mentioned above
4.7 Any trip you undertake shall be adhering to local and federal laws of Australia as applicable.
4.8 As a Driver, you agree and understand that the Platform is a non-profit making venture. The cost to be shared which the guests pay is minimum, which covers the elementary costs of the trip like the fuel, the maintenance cost of Vehicle, and other essential costs.
4.9 The Driver understands and agrees that you do not intend to undertake the journey for commercial purposes and do not seek to make profits out of such trips
4.10 The costs you receive from the guests include variable costs and the amount paid by the guests does not exceed such variable cost
4.11 The Driver is not involved in any taxi service or any other commercial transportation service
4.12 The Driver understands and agrees that Platform is not an insurer or a party to Agreement between the Driver and the Guest. The Platform role is limited, bringing Driver and Guests together vis-a-vis
Platform and act as a collection agent on behalf of the Driver.
4.13 The Driver must ensure that the Vehicle, which is registered with the Platform, is insured at all times. Please read your insurance policy carefully to ensure that policy covers such situations wherein your Vehicle is used for a trip booked through the Platform.
4.14 As a user:
4.14.1 Must be 18 years and above
4.14.2 Should have a valid credit card
4.14.3 Should agree to requests for background checks if the Platform requires so
5 USER ACCOUNTS
5.1 To use most aspects of our Service, you must register for an active personal Lyftbuddy Pty Ltd user account and must provide us with certain personal information including your legal name, address, and
age. You must provide and maintain only accurate, truthful, complete, and current information in your user account. If you are not able to keep updated information with us, it may lead your
inability to access the Platform
5.2 Lyftbuddy Pty Ltd may, for transparency, improving trust, or prevention or detection of fraud, set up a system for verification of some of the Information you provide on your profile. This is notably
the case when you enter your telephone number or provide us with an Identity document.
5.3 By setting up a user account, you give us permission to obtain and review your credit reports and to conduct a background check, which may include a criminal background check.
5.4 You are personally responsible for every activity that occurs under your account, and you hereby agree to maintain the privacy and security of your account username and password at all times. You
may only possess one account, except otherwise permitted by Scatter Cars in writing.
5.5 You may not allow third-parties to use your account.
6 COPYRIGHT/INTELLECTUAL PROPERTY
6.1 Unless otherwise expressly stated, all Content featured on the
Website is the property of Lyftbuddy Pty Ltd and is protected by Australian and international trade restrictions, copyright,
trademark, moral rights, and other laws relating to intellectual property rights. The Platform, its Content, and all its related rights shall remain the exclusive property of Lyftbuddy Pty Ltd or its licensors unless otherwise expressly agreed.
6.2 You may not use Lyftbuddy Pty Ltd’ intellectual property or that of third parties for any purposes whatsoever, without Lyftbuddy Pty Ltd’ prior written consent.
6.3 You agree that Lyftbuddy Pty Ltd may claim damages against you, which may include (without limitation) the right to claim indirect, incidental, consequential, or special damages should you breach the
terms of this clause.
6.4 You are solely responsible for any content and other material that You submit, publish, transmit, or display on, though, or with our Services (“Content”). You grant us a non-exclusive, worldwide, royalty-free and fully-paid license to use the Content, as necessary, for purposes of providing the Services to You and other Users of the Services. You reserve all rights in and to the Content not expressly granted to us in this Agreement.
6.5 By making any User Content available through Services, You hereby grant to us a non-exclusive, transferable, worldwide, license to use, copy, modify, and distribute Your User Content in connection with operating and providing the Services to You and to other Account holders.
6.6 You agree not to: Post, upload, publish, submit or transmit any
Content that: (i) infringes, misappropriates or violates a third party’s
patent, copyright, trademark, trade secret, moral rights or other
intellectual property rights, or rights of publicity or privacy; (ii)
violates, or encourages any conduct that would violate, any
applicable law or regulation or would give rise to civil liability; (iii) is
fraudulent, false, misleading or deceptive; (iv) is defamatory,
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obscene, pornographic, vulgar or offensive; (v) promotes
discrimination, bigotry, racism, hatred, harassment or harm against
any individual or group; (vi) is violent or threatening or promotes
violence or actions that are threatening to any person or entity, or
(vii) promotes illegal or harmful activities or substances.
7 SPECIFIC TERM FOR GUESTS
7.1 When you provide the Platform with a payment method, you
authorize Platform, or third-party service providers acting on our
behalf, to store your payment credential for future use.
7.2 We only collect information, including personal information from the
user where it is necessary for providing Platform services, i.e.,
facilitating the booking. Except for Information submitted by the user
during Sign-up and availing of services offered through our App
(“Permitted Information”), we don’t solicit information from the user
in any other scenario. Lyftbuddy Pty Ltd does not want You to, and
You should not send any confidential or proprietary information to
Lyftbuddy Pty Ltd on them unless otherwise is required by
Applicable Laws. In accepting these User Terms, You agree that any
information or materials that You or individuals acting on Your behalf
provide to Platform other than the Permitted Information will not be
considered confidential or proprietary.
7.3 We allow you to open only one Account in association with the Sign-
up Data provided by you. In case of any unauthorized use of Your
Account, please immediately contact us.
8.1 The Platform allows guests to connect to drivers who have vacant
seats to offer in their car and are traveling to the same destination or
in the same direction. The Platform allows the guests to post their
travel requests on the App. Once the request is posted, drivers
traveling in the same direction or destination are notified of the
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particular request. After this, the relevant drivers may accept or
reject such requests. The details of the Driver shall be shared with
the passenger after the Driver has accepted the request. These
details which are shared with the passenger include Driver name,
Vehicle license number, telephone contact details of the Driver, and
such other details as the Platform may determine.
8.2 The Platform makes no warranties concerning the accessibility,
performance, or reliability of the Platform at any time. As far as
permitted under law, Platform and its services are provided without
8.3 The Platform shall procure reasonable efforts to bring you into
contact with a Driver. It depends on Driver availability around the
location at the moment of your request for such services
8.4 By using the Platform or the Service, You further agree that:
8.4.1 You will only use the Service or download the Platform for Your sole,
personal use and will not resell or assign it to a third party;
8.4.2 You will not use an account that is subject to any rights of a person
other than You without appropriate authorization;
8.4.3 You will not use the Service or Site for unlawful purposes;
8.4.4 You will not try to harm the Service, Site or our network in any way
8.4.5 You will provide Platform with such information and documents
which Platform may reasonably request;
8.4.6 You will only use an authorized network to avail the Service;
8.5 The Platform may immediately terminate the Service and use of the
Platform due to non-compliance with the above requirements.
Further, Platform will store the information provided by You or record
your calls for contacting You for all Service-related matters. You shall
promptly inform Platform on any change in the Information provided
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8.6 Platform or an authorized representative of Platform shall provide
information regarding services, discounts, and promotions provided
by Platform to You by way of a text message or email to your
registered mobile number/registered email ID. You also have the
option to discontinue receiving such information at any point of time.
To discontinue receiving such information, you may, at any point in
time, visit the specific link provided in the Platform to discontinue the
8.7 PLATFORM WILL BE ENTITLED TO PROCESS AND TRANSFER YOUR
INFORMATION AS AND WHEN IT DEEMS FIT, AND IT MAY STORE OR
TRANSFER YOUR INFORMATION IN A SERVER IN AUSTRALIA to
PERFORM PLATFORM’S OBLIGATIONS UNDER this CUSTOMER T&C.
8.8 You agree to grant Platform a non-exclusive, worldwide, perpetual,
irrevocable, royalty-free, sub-licensable (through multiple tiers) right
to exercise the copyright, publicity, database rights or any other
rights You have in Your Information, in any media now known or not
currently known, concerning Your Information.
9 COLLECTION OF PAYMENT
9.1 For using the Platform as a Driver for Trips booked on the Platform,
you grant Platform right to collect a certain amount in your name and
on your behalf.
9.2 The cost calculated and paid by the Guest (“cost to be shared”) for a
particular trip is based on the minimum cents per km. Such price
includes only the essential component of a journey: the fuel cost,
vehicle maintenance cost, and related expenses. Other journey
expenses that may consist of toll fees, parking fees, fines are
9.3 The Guest can make the payment on the Platform through stripe
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9.4 You confirm that the Stripe account or the payment system that you
select vis-à-vis your Stripe account used is yours. All credit/debit
cardholders are subject to validation checks and authorization by the
card issuer. If the issuer of your payment card refuses to or does
not, for any reason, authorize payment to us, we will not be liable to
You for any delay.
10 CONFIRMATION OF BOOKING
10.1 For a user to make a Booking request as a Guest on the Platform, the
Guest must create an online payment at the time of making a
booking request. After the booking request payment (the cost to be
shared+ Platform fees+ Other variable costs) is made, users
registered as drivers on the Platform are notified about the
respective guests' requirements. The following information about the
Guest shall be shared with the Driver before the Driver can accept
● The first and last name of the Guest who has requested booking
● The Guest’s pick-up and destination
● The Guest’s cost for the trip that you will receive
● Approx. pick-up time
● Reject request
10.2 This online payment is against the cost to be shared for the trip,
Platform fees, and other variable costs. On acceptance of a booking
request by the relevant Driver, the Guest receives a booking
confirmation on their registered email address. Besides, the booking
confirmation shall reflect on the user’s Platform account.
10.3 After receiving a booking confirmation, the telephone number shall
be exchanged between parties. The Platform will facilitate the
exchange of numbers. Furthermore, after the booking confirmation,
details related to the Driver, such as the vehicle details including
license plate, driver information (picture of the Driver, name of the
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Driver, trip distance ) shall be shared with the Guest whose booking
has been accepted by the Driver.
10.4 After booking confirmation, the Platform will display to the Driver the
shortest route to the Guest pick-up point. The route is displayed on
Google Maps. Also, the Trip route will be exhibited to all Guests of a
10.5 The Platform has a limited role, which is collecting payment from the
guests and remitting it to the Driver.
10.6 The Driver agrees and understands that the payment made to the
Platform by the Guest shall be considered as a payment directly
made to the Driver, and such payment shall be construed as
payment already received by the Driver. Consequently, the Driver
shall provide the Service to the Guest in consonance with the
booking terms stated in the booking request.
10.7 The Platform collects, on behalf of the Driver, the payment made by
guests. The Driver understands that Platform has a limited role,
which is collecting payments on the Driver’s behalf. If the guests fail
to make payments, Platform is not liable for the amount due to the
Driver, which has not been paid by the Guest. The Platform is not
responsible for the Guest’s actions or omissions.
10.8 Driver must have a stripe account. The Platform shall transfer the
amount due to the Driver into the Driver’s Stripe account. The
amount deposited in the stripe account shall be transferred into the
Driver’s bank account registered with Stripe.
10.9 The Platform will pay the amount collected from the guests to the
Driver within ten working days from the amount becoming due.
10.10 If you are liable to pay any amount (“pending amount”) to the
Platform as a result of you using the services(cancelation charges),
then the Platform may deduct such pending amount from any
payment that the Platform owes you.
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10.11 The Guest understands that the Platform is not a party to the
Agreement entered into between the Guest and Driver. The Platform
has a limited function of connecting Guests and Drivers and collects
payments from the Guest on behalf of the Driver.
10.12 The Guest shall pay the cost to be shared, as mentioned in clause
eight, and Convenience Fee for the Service, which shall be
determined and amended at the sole and absolute discretion of
Platform. The Convenience Fee shall be 30% of cost to be shared.
10.13 You agree to pay to the Platform according to the terms mentioned
herein. You authorize the third-party payment service provider on
the Platform to charge your credit card or other payment systems as
provided by you during the registration on the Platform.
10.14 The Platform is not responsible for any fees charged by the bank or
third party payment service provider as processing fees while
transacting on the Platform.
10.15 The Guest is not liable to pay the Driver any amount once the Guest
has paid the Platform cost to be shared, convenience fee, and any
other charges as applicable (Collectively called “Total Cost”).
11 CANCELLATION POLICY
11.1 For Guest
11.1.1 You can cancel your booking through the Platform, and the
cancellation will become effective immediately. You understand and
accept that the refundable amount will depend on the time at which
you cancel. You can cancel free of charge up to 24 hours before
your booking becomes effective while all other cancellations that
occur after 24 hours of initial booking will attract stricter charges.
11.1.2 For cancellation within 2 hours from the start of the booking,
the Guest shall be charged 10% of Total cost.
11.2 For Driver
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11.2.1 You can cancel your booking through the Platform, and the
cancellation will become effective immediately. You understand and
accept that the refundable amount will depend on the time at which
you cancel. You can cancel free of charge up to 1 hour before your
booking becomes effective while all other cancellations that occur
after 2 hours of initial booking will attract stricter charges.
11.2.2 For cancellation within 2 hours from the start of the booking,
the Driver shall be charged 10% of Total cost.
11.3 The Platform in specific situations may cancel the confirmed booking
for reasons such as violation of the law, the safety of passengers, or
any other purposes which may be decided solely at the discretion of
the Platform. The Driver and the Guest shall not be charged any fee
in such a case.
12 NATURE OF INTERACTION BETWEEN PARTIES
12.1 The information, recommendations, and/or Services provided to you
on or through the Platform are for general information purposes only
and does not constitute advice. The Platform will reasonably keep the
Platform and its contents correct and up to date but does not
guarantee that (the contents of) the Platform is free of errors,
defects, malware, and viruses or that the Platform is correct, up to
date and accurate.
12.2 The Platform shall not be liable for any damages resulting from the
use of or inability to use the Platform, including damages caused by
the wrong usage of the Platform, network issues, malware, viruses or
any incorrectness or incompleteness of the Information or the or
12.3 If any user is accessing/using the Platform, the respective user is
doing at its sole risk. The Platform is not under any obligation to
verify or do a background check of the Guests or the Driver.
However, the Platform may perform a background check at its sole
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12.4 If you bring any legal claim against any user of the Platform or Third-
party for any loss or damage caused to you, then such a claim shall
be limited to the particular user or third-party, and Platform shall not
be a party to such claim except when Permitted under law. Loss or
damage includes scenarios wherein loss is caused to you or your
Vehicle or third party during a trip. In the above scenario, you agree
not to initiate a claim against the Platform except when permitted
12.5 You understand and agree that you shall provide us accurate
information about yourself when registering as a Guest or Driver on
the Platform. We do not warrant or guarantee that any information
you or other users provide, trip-related, or while registering on the
Platform, is accurate or correct.
12.6 The Platform does not verify any user content or assess any vehicle
registered with the Platform.
12.7 Driver(s) are not employees, agents, or provide services to the
Platform. Nothing in these Terms will constitute any trust, joint
venture, partnership, agency or arrangement between any Driver(s)
12.8 If any user, Guest, or Driver contravenes any of the terms mentioned
herein, their respective account shall be immediately suspended. The
decision to suspend the account shall be at the sole discretion of the
13 OPINIONS OF USERS
Users of Platform can post their reviews on Platform regarding
their trip experience. The Platform encourages users’ leave candid
reviews about their particular trip experience. The user concerning
whom the review has been posted can reply to this review.
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14 DO’S AND DON'TS FOR THE GUEST, DRIVER OR USER
14.1 You will adhere to the booking terms and provide services strictly
according to the booking terms
14.2 You shall not use the Platform for any fraudulent or illegal purposes
or offer services by misrepresenting your identity
14.3 You shall only use the Vehicle to provide services through the
Platform which is registered with the Platform
14.4 You shall not use the Platform to identify the guests and then
undertake a trip independent of the Platform in a bid to avoid paying
service fees to the Platform
14.5 Create a false booking request or create a booking request which you
do not intend to undertake
14.6 Provide inaccurate or false reviews about any user
14.7 Allow any other person to use your account with the Platform
14.8 Guests should behave properly and ensure that they do not cause
any damage to the Vehicle in which they undertake the trip.
14.9 Guests should ensure that they are at the pick-up point at the
14.10 Drivers should not use mobile phones while driving or if the mobile
phone is used for navigation during the trip:
14.11 The phone is secured in a commercially designed and manufactured
14.12 The phone must be kept in Vehicle where it does not distract the
Driver from his view of the road or obstructs his view of the road
14.13 The Driver must not drive under a state of intoxication or the
influence of the psychotropic substance
14.14 The Driver and the Guest shall be courteous to each other and
behave in a civil manner
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15 LIMITATION OF LIABILITY
To the maximum extent permitted by law, you assume full
responsibility for any loss that results from your use of the Website
and the Services, including any downloads from the Website. Our
Team and we won’t be liable for any indirect, punitive, special, or
consequential damages under any circumstances, even if they’re
based on negligence, or we’ve been advised of the possibility of
those damages. Our total liability for all claims made about the
Platform will be no more than what ???.
You agree to indemnify and hold us and our Team harmless from
any losses (including attorney fees) that result from any claims you
make that aren’t allowed under these Terms due to a “Limitation of
Liability” or other provision. You also agree to indemnify and hold us
harmless from any losses (including attorney fees) that result from
third-party claims that you or someone using your password did
something that, if true, would violate any of these Terms
We are not responsible for the behavior of other Members.
You may not assign any of your rights under this Agreement to
anyone else. We may assign our rights to any other individual or
entity at our discretion
19 CHOICE OF LAW
Australian laws will apply to any dispute related to these Terms
or the Service. The courts will decide any dispute related to the
each party will be subject to the jurisdiction of those courts.
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If it turns out that a section of this Agreement isn’t enforceable,
then that section will be removed or edited as little as necessary, and
the rest of the Terms will still be valid.
21 ENTIRE AGREEMENT
you’ve agreed to make up the entire Agreement and supersede all
prior agreements, representations, and understandings.